RESET Youth Team Counsellors

carol RESETCarol Hardie


Carol is the Program Director for the RESET Youth Team.  Carol brings 30 years of direct experience supporting teenagers in a variety of settings.   Her particular strength is working with and supporting, some of our communities' most challenging and complex youth; and always holds a philosophy of respect and relationship building at the forefront of her practice.   Carol joined Touchstone in 2004, and most recently, joined the management team, where she now supports staff groups in continuing high-quality support services for teens and their families. Always curious about youth trends and issues, Carol is focussed on the future and the development and evolution of community-based programs and services.   When not at work, you will most likely find Carol at the dog beach or cheering on her CFL team, the Saskatchewan Roughriders.



Julie CrandlemireJulie Crandlemire

Julie began her career with youth in the recreational setting as an Outward Bound Instructor in 2004. This experience taught Julie how youth can transform when given positive experiences and role models. Julie’s passion for working with youth continued to grow while working in residential treatment homes and shelters in Vancouver and Victoria. Throughout this time Julie continued her education in the psychology and health discipline. Julie began working with Touchstone Family Association in 2012 as the Summer Recreation Worker, she then worked at Francis House Residential Treatment. Julie currently works as a Transition to Independence counsellor helping youth gain the life skills necessary when aging out of government care. Julie believes in a compassionate and kind approach and in being an ally and role model for youth.


barryBarry Gill

Barry has been with Touchstone since 2014.  He started at Francis House before becoming the StreetSmarts Youth Leadership Program Facilitator and is currently working as the Transition to Independence Counsellor.  Barry his passionate about helping youth reach their goals, no matter how big or small.  He believes that personal relationships, mentorship, and openness are integral in helping youth make a positive impact in society.  Barry went to Simon Fraser University where he received a joint BA in Criminology and Anthropology. In his free time, Barry enjoys watching and playing sports as well as spending time with his friends as family.  


Chris Goodman1Chris Goodman 

“Sometimes it’s the smallest decision that can change your life forever”

Chris has worked with a diverse population of youth in a variety of settings including addiction treatment centers, mental health facilities and therapeutic group homes. He believes that young people are experts on their own lives and possess an innate ability to move through adversity. Chris strives to use his knowledge and expertise to empower youth towards making prosocial change. His current role is to give youth under government care the tools to successfully transition to independence.


reset keithKeith Siddall

Change Happens When You Have the Right Support

Keith has been a youth counsellor at Touchstone for the past 20 years.  His education is based in criminology and psychology attained from SFU, yet much of his training comes from direct experience working with youth in the group home setting through outreach and youth advocacy. Currently, Keith co-facilitates the RESET school readiness component and supports the StreetSmarts Youth Leadership Program.  Whenever possible Keith tries to incorporate his love os Star Wars into his work.  


reset LisaLisa Ward

Successful Relationships are Key

Lisa is a Registered Clinical Counsellor and an Approved Clinical Supervisor with the BC Association of Clinical Counsellors.  Lisa works from a trauma-informed approach, understanding that all clients are unique and that care must be tailored to each situation.  Safety is of utmost importance when embarking on any clinical work.  Lisa specializes in adolescents, providing counselling to teens, young adults, and their families. Lisa has extensive training and experience working with issues such as suicidality, self-harm, anxiety, depression, ADHD, school motivation, stress, childhood abuse and trauma and PTSD. Lisa co-developed and facilitates the Breaking BARRiers program offered at Touchstone Family Association to address adolescent stress and mental wellness.  Lisa describes her therapeutic style as eclectic, adjusting techniques to the needs of each client and to each session.  Lisa is trained in CBT, DBT, ERP, EMDR, and  MBSR-T (Mindfulness-Based Stress Reduction for Teens), and adopts a person-centered approach.  Through over 20 years of experience working in multifaceted settings, Lisa has gained the knowledge and skills necessary to reach difficult youth.  Lisa understands that the greatest indicator of success lies in creating safe and trusting relationships with clients. 

Mohamed Ibrahim 2Mohamed Ibrahim

Mohamed holds a Bachelor of Arts degree in Criminology from Simon Fraser University. He has worked extensively with youth with challenges ranging from special needs and mental health to family preservation. His practice is centered around solution-focused approaches to family dynamics, systems, and reciprocity.  He also understands the impact positive mentorship can have on achieving goals, and the everlasting feeling of success that comes with it. Additionally, he is able to implement, whether in youth groups or 1 to 1, effective strategies to achieve those goals. Mohamed’s leisure activities include meditation, playing sports with his younger siblings, and spending time with friends and family.



Teairah CarringtonTeairah Carrington

“Progression over Perfection.”

T has been at Touchstone since 2008. She was a Youth Worker at Francis House for 11 years before transitioning to the Youth Mentorship program. Outside of Touchstone, T works as an Education Assistant for the Burnaby School Board and she uses her passion for music and dancing to DJ various events. T has a great sense of humour and loves to laugh and is known for being particularly skilled at establishing and maintaining strong therapeutic relationships with her clients.