Nicole Cartier - Program Director

Carol Nicole is the Association’s Quality Assurance Director and oversees both the Supervised Access and Pathways Early Years Intervention programs. With a degree from the University of British Columbia, Nicole brings a mix of education and practical knowledge to her positions, having worked front line for many years in various social service settings before being promoted to Touchstone’s management team in 2018.

From a quality assurance perspective, Nicole is esponsible for maintaining the Association’s long standing commitment to excellence with CARF Canada through the accreditation process. Nicole is a trained Non-Violent Crisis Intervention Instructor, but has learned most of her de-escalation techniques from being a parent. Nicole enjoys working in Touchstone’s collaborative environment; so much so, she arrives at the office most days before sunrise.