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Touchstone Family Association
Strengthening Families • Building Community

Touchstone is a non-profit community based social service agency. We have been providing services to Richmond and nearby areas since 1983.

Our services have primarily focused on preserving and enhancing family relationships. Through qualified staff, we offer a wide variety of professional services to the community.

Touchstone's CARF Accreditation Completed

As part of our commitment to excellence in service delivery, Touchstone Family Association participated in another successful Accreditation process with CARF (the Commission on Accreditation of Rehabilitation Facilities) in December 2020.

Unlike past surveys, Touchstone was visited “virtually” by a skilled survey team, who adapted their approach (much like everyone else during the pandemic) to complete our Digitally Enabled Site Survey seamlessly and on schedule.

The surveyors virtually interviewed staff, clients, board members, community partners and funders about our services and programming. These interviews were accompanied with a through examination of our policies and procedures to ensure compliance with the Child and Youth Services CARF standards.

Touchstone is pleased to report that we were awarded another 3-year accreditation certification as a result of our survey. The surveyors highlighted the Association’s ability to adapt services during the global pandemic, continually supporting clients and the community through this unprecedented time.

Touchstone’s accreditation status will extend through January 31, 2024.

We would like to thank all those involved in our survey process. To view our final survey report, click here.

For more information about CARF and how the accreditation process works go to www.carf.org

Tags: Accreditation CARF

Thank you to our funders for their ongoing support for Touchstone Programs and Services

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