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COVID-19 UPDATE

donateWe are open and providing support to our clients.

The health and safety of our staff and our clients remain our highest priority. Touchstone has taken steps to adapt our operations to ensure we are following government recommendations on infection prevention.  

Please contact us for support at (604) 279-5599 or by Email

Touchstone Family Association continues to follow the direction of Vancouver Coastal Health (VCH), BC Centre for Disease (BCCDC) and Public Health Agency of Canada (PHAC) to guide the delivery of our programs.

Board of Directors

Maria Salzl Shawn Issel Lisa Martella Mahmood Awan Ian Chian Pamela Toor Lawrie Portigal Rob Akimow Doug Starr Sandi Swanigan Stacey Boon 

Management Team

Judy Valsonis Dave Cooper Grant Grobman Chris Samulak Carol Hardie Nicole Cartier

 

 

Administrative Staff

Jagdeep Kang - Manager Finance & Administration

Janice Kostiuk - Executive Assistant

 

Our Mission

Strengthening the social health and independence of families and children through effective intervention and support services.

 

Our Values

Integrity - Is the foundation of our programs. Integrity requires that we operate with openness and fairness.  Integrity is insuring appropriate and objective decision making.

Respect - Is the basis of our working relationship with clients, colleagues and contractors. Respect means being sensitive and responsive to situations and individual circumstance.  Respect requires that we act with courtesy and consideration at all times.

Cooperation - Is the approach we take meeting the challenges of providing the community services to which we are committed.  Cooperation means working together to build partnerships. Co-operation requires that we act with commitment and innovation.

 

Our Guiding Principles

To recognize

  • the basic strengths of family and individuals and providing support to maximise these strengths;
  • the diversity of our population by providing culturally sensitive services;
  • the impact of changes on families, children and community and working with change to provide security and stability through professional services;

To respond

  • with effective intervention to families in need;
  • to the needs of the community by providing services that are flexible and responsive;

To maintain

  • a safe and confidential environment for clients;
  • a sound working knowledge of the community, its resources and personnel;
  • an eclectic approach to service provision;
  • responsible fiscal management of public funds to ensure cost effective service delivery;
  • a professional service of excellence.

 

Interim Strategic Plan 2020

Maintain stable facility and operations by securing a facility for the long term appropriate for the needs of our clients.   

Ensure financial sustainability by working with the Ministry of Children Family Development (MCFD) to stabilize funding for core services and developing funding sources for the Front Porch program.

Enhance the Association's competitive advantage through the provision of a broader range of services.

Develop a targeted communication and and engagement strategy aimed at the business sector to increase funding for the Front Porch Program while maintaining awareness with the general community.

Maintain a stable, effective Board of Directors over the next three years as the Board explores ways to make the Association more competitive within the Richmond community.