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Touchstone Family Association
Strengthening Families • Building Community

Touchstone is a non-profit community based social service agency. We have been providing services to Richmond and nearby areas since 1983.

Our services have primarily focused on preserving and enhancing family relationships. Through qualified staff, we offer a wide variety of professional services to the community.

 

COVID-19 UPDATE

donateWe are open and providing support to our clients.

The health and safety of our staff and our clients remain our highest priority. Touchstone has taken steps to adapt our operations to ensure we are following government recommendations on infection prevention.  

Please contact us for support at (604) 279-5599 or by Email

Touchstone Family Association continues to follow the direction of Vancouver Coastal Health (VCH), BC Centre for Disease (BCCDC) and Public Health Agency of Canada (PHAC) to guide the delivery of our programs.

Our Commitment to Protecting Your Privacy

At Touchstone Family Association, we are committed to safeguarding the personal information you provide to us.  When you consent to us, or professionals acting on our behalf, collecting, using or disclosing your personal information, including that previously collected will only be done with your consent and knowledge and limited to service requirements or as  required/ authorized by law.  
 
Touchstone will respect your privacy when using technology such as text messaging, email or social media (Facebook, Twitter, etc.). If you prefer/choose to communicate with your counsellor through these various types of media, your counsellor will limit his/her response to you in an effort to maintain your privacy. This will minimize the use of personal information through electronic communication as it is not always a secure or private means to communicate. You will be redirected to phone your counsellor directly or set up an appointment to meet in person.
 
You may at any time withdraw your consent, but doing so this may prevent us from providing you with the services.
 
If you would like to receive additional information regarding our policies and procedures, please visit our website at www.touchfam.ca or contact Judy Valsonis, Privacy Officer at:
 
By Phone: 604.207.5040
 
By Mail: Touchstone Family Association 
210-3031 Viking Way
Richmond, BC V6V 1W1
 
Attention: Judy Valsonis, Executive Director
 
For all other inquires, please contact your counsellor.
 
We look forward to continuing to service your needs.