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Touchstone Family Association
Strengthening Families • Building Community

Touchstone is a non-profit community based social service agency. We have been providing services to Richmond and nearby areas since 1983.

Our services have primarily focused on preserving and enhancing family relationships. Through qualified staff, we offer a wide variety of professional services to the community.

Management Team

Management Team

Judy Valsonis Dave Cooper Grant Grobman Chris Samulak Carol Hardie Nicole CartierJanice1jagdeep1



Administrative Staff

Judi Ann Payne  & Connie Lam

Mission Statement and Goals


Our Mission

Strengthening the social health and independence of families and children through effective intervention and support services.


Our Values

Integrity - Is the foundation of our programs. Integrity requires that we operate with openness and fairness.  Integrity is insuring appropriate and objective decision making.

Respect - Is the basis of our working relationship with clients, colleagues and contractors. Respect means being sensitive and responsive to situations and individual circumstance.  Respect requires that we act with courtesy and consideration at all times.

Cooperation - Is the approach we take meeting the challenges of providing the community services to which we are committed.  Cooperation means working together to build partnerships. Co-operation requires that we act with commitment and innovation.


Our Guiding Principles

To recognize

  • the basic strengths of family and individuals and providing support to maximise these strengths;
  • the diversity of our population by providing culturally sensitive services;
  • the impact of changes on families, children and community and working with change to provide security and stability through professional services;

To respond

  • with effective intervention to families in need;
  • to the needs of the community by providing services that are flexible and responsive;

To maintain

  • a safe and confidential environment for clients;
  • a sound working knowledge of the community, its resources and personnel;
  • an eclectic approach to service provision;
  • responsible fiscal management of public funds to ensure cost effective service delivery;
  • a professional service of excellence.


Interim Strategic Plan 2020

Maintain stable facility and operations by securing a facility for the long term appropriate for the needs of our clients.   

Ensure financial sustainability by working with the Ministry of Children Family Development (MCFD) to stabilize funding for core services and developing funding sources for the Front Porch program.

Enhance the Association's competitive advantage through the provision of a broader range of services.

Develop a targeted communication and and engagement strategy aimed at the business sector to increase funding for the Front Porch Program while maintaining awareness with the general community.

Maintain a stable, effective Board of Directors over the next three years as the Board explores ways to make the Association more competitive within the Richmond community.

Thank you to our funders for their ongoing support for Touchstone Programs and Services

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